Customer Service
DIPLOMA COURSE
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The Diploma course in Customer Service was designed to provide students with the knowledge and skills needed to deliver exceptional customer experiences. The course covers topics such as communication skills, problem-solving, conflict resolution, and customer relationship management. It aims to equip students with the ability to understand customer needs, handle inquiries and complaints effectively, and build positive relationships with customers. The course also focuses on the importance of customer satisfaction and loyalty in business success, preparing students for careers in customer service, hospitality, retail, and other customer-facing roles.
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